Indifi Capital Private Limited is a Systemically important and Non-public deposit taking NBFC
registered with Reserve Bank of India vide Certificate of Registration No. B-14.03389
Indifi Capital Private Limited (Formerly Riviera Investors Private Limited)
Corporate office address:
Ground Floor Sewa Tower, Plot-19, Sector-18,
Phase-4, Udyog Vihar, Gurugram-122015
CIN: U65923HR1980PTC069400
Name - Indifi Technologies Private Limited
Activities - include sourcing, credit modeling, documentation assistance, servicing, recovery, customer service and monitoring (Download Mobile App now)
Officer-in-Charge
The Grievance Redressal Officer
Indifi Technologies Private Limited
Address: Ground Floor
Sewa Tower, Plot-19, Sector-18,
Phase-4, Udyog Vihar, Gurugram-122015
Email id: grievances@indifi.com
Phone: +91 8448895332
To the attention of: Priyanka Singh
Name - Google India Digital Services Pvt. Ltd.
Activities - Provides marketing & technical infra to enable merchants to apply/ avail credit on GPay for business app
Officer-in-Charge
The Grievance Redressal Officer/ Nodal Officer
Google India Digital Services Pvt. Ltd.
Address: Level 7, FIFC Building, Plot No. C-54 and 55, G Block BKC, Bandra
East, Mumbai,
Maharashtra 400098
Email id: nodal-grievance-lending@google.com
Phone: 1800 419 0157
To the attention of: Sascha Baljeet Gill
Officer-in-Charge
The Grievance Redressal Officer/ Nodal Officer
One 97 Communications Ltd
Address: One Skymark, Floor No. 6th to 22nd, Tower-D,Plot No. H-10B, Sector-98, Noida-201304
Email id: grievance_redressal_lending@paytm.com
Phone: 01205083345
To the attention of: Aditya Ranade
Customers are requested to first raise their queries/ concerns through the service channels mentioned below. In case of delayed or unsatisfactory response from the respective channel, such complaint may be escalated to the Grievance Redressal Officer of the Company at following details:
Officer-in-Charge
The Grievance Redressal Officer/ Nodal Officer
Indifi Capital Private Limited (Formerly Riviera Investors Private Limited)
Email id: grievances@indificapital.com
Phone: +91 8882704303
To the attention of: Priyanka Singh
If any complaint lodged by the borrower is not resolved by the RE within the stipulated period (currently 30 days), he/she can contact RBI on Sachet Portal https://sachet.rbi.org.in or the Grievance Redressa Officer of RBI at following details:
Officer-in-Charge
Reserve Bank of India (RBI)
Department of Non Banking Supervision
6, Sansad Marg
New Delhi-110001, India.
CMS portal https://cms.rbi.org.in